ROOM CHECK IN
Please plan that the rooms/suites are ready for occupancy on the day of arrival from about 4 pm. If you arrive after 19. 00, please let us know.
ROOM CHECK OUT
On the day of departure we ask you to vacate the rooms by 10. 30 a. m. and also to check them out by 11. 00 a. m. In case of late arrival or early departure the room price will be charged. Please hand in your room key at the reception on your departure (fee € 5,00). Subject to availability, the room/suite can be used until 3 p. m. on the day of departure at an extra charge of € 40. 00.
DISCOUNT FOR CHILDREN
This is only valid for two full-paying persons in the same room.
DEDUCTION OF HALF BOARD IN THE WINTER SEASON
Half board deductions are only granted if you dine in our "a la carte restaurant" Jägerstube. € 13,-/adults, € 8,-/child will be deducted from the room price.
In summer we are happy to make you a non-binding offer for rooms with breakfast.
ROOM FOR SINGLE USE
For the occupancy of a double room by an individual we charge a surcharge of 50% on the room price. (20% in the summer season)
Dogs are welcome. For your 4-legged pet we charge € 20,00 per day (without food). You may take your faithful friend with you almost everywhere, only in our restaurants (even if the seductive smells get into his fine nose there) and the wellness area, he may not accompany you. Please announce your dog already with the reservation inquiry with, because an accommodation is possible only in the rooms in the parent house!
You have to cancel? That can happen, of course. Here are our cancellation conditions: Up to 3 months before the arrival date you have the possibility to cancel your holiday free of charge. Cancellations between 3 months and 1 month before the arrival date will be charged at 40%, between 1 month and 1 week before the arrival date at 70% and within one week before the arrival date at 90% of the hotel costs.
If you do not have travel insurance yourself, we recommend that you take out our Jägeralpe travel insurance. The Jägeralpe travel insurance costs 2% of the total hotel price and covers all costs exceeding the excess of € 400,- (in summer € 250,-) per room in case of non-departure or premature departure due to illness or accident of a fellow traveller or close relative. In addition, rescue costs of up to € 7,267. 00 during the booked stay and transfer costs for your car of up to € 2,180. 00 (if the return journey with your own car is not possible for an insured event) are also insured.
Your booking will be confirmed with a deposit of € 400,- (in summer € 250,-) by credit card or bank transfer.
MEANS OF PAYMENT
Your hotel bill can be settled by cash, Mastercard, Visacard or EC card.
We would like to point out that all our rooms are non-smoking rooms and are also non-smoking in the dining area and wellness area. You are welcome to enjoy your cigarette on the balcony or in our après-ski restaurant Sennkuchi (only open in winter).
We are happy to organise a taxi for you from the airports Friedrichshafen, Altenrhein, Zurich, Munich and Memmingen or from the train stations Langen (only in summer), Bregenz, Dornbirn, Innsbruck or Garmisch. We will be happy to send you the prices.