CANCELLATION POLICY SUMMER 2021
Up to 1 week before your arrival you have the possibility to cancel your reservation free of charge. When cancelling within the last week before the planned arrival 90% of the hotel costs will be charged.
CANCELLATION POLICY WINTER
Up to 3 months before your arrival you have the possibility to cancel your reservation free of charge. When cancelling between 3 months and 1 month before your planned arrival, 40% of the hotel costs will be charged. Between 1 month and 1 week before your arrival 70%, and by cancellation within the last week before your arrival 90% of the costs will be charged.If you do not have a travel insurance, we advise you to take out the Jägeralpe Travel Insurance. The Jägeralpe Travel Insurance costs 2% of the entire hotel bill. The insurance covers the entire costs that exceed the deductible of € 400,- per room (€250,- in summer) in the case of non-arrival or premature departure (e.g. due to illnesses or injury).Additionally, rescue costs of up to € 7.267,- for the length of your stay are covered by the insurance. Furthermore, transportation costs for your car up to € 2.180,- are covered (in case your journey home is not feasible by car because of an insured event).
ROOM CHECK IN
Please plan that the rooms/suites are ready for occupancy on the day of arrival from about 4 pm. If you arrive after 7 pm, please let us know.
ROOM CHECK OUT
On the day of departure we ask you to vacate the rooms by 11 am. In case of late arrival or early departure the room price will be charged. Please hand in your room key at the reception on the day of your departure (fee € 5,00). Subject to availability, the room/suite can be used until 3 pm on the day of departure at an extra charge of € 40,-.
DISCOUNT FOR CHILDREN
This is only valid when there are two full-paying persons in the same room (winter season).
This is only valid when there are one full-paying persons in the same room (summer season).
DEDUCTION OF HALF BOARD IN THE WINTER SEASON
Half board deductions are only granted if you dine in our "a la carte restaurant" Jägerstube. € 13,-/ adults, € 8,-/ child will be deducted from the room price.
In summer, we are happy to make you a non-binding offer for rooms with breakfast.
ROOM FOR SINGLE USE
Winter: For the occupancy of a double room by an individual we charge a surcharge of € 65,- on the room price.
Summer: For the occupancy of a double room by an individual we charge a surcharge of € 20,- on the room price.
Dogs are welcome. For your 4-legged friends we charge € 25,00 per day (without food). You may take your faithful friend with you almost everywhere, only in our restaurants (even if the seductive smells get into its fine nose there) and the wellness area, dogs may not accompany you. Please announce your pet already with the reservation inquiry.
Your booking will be confirmed with a deposit of € 500,- (in summer € 250,-) by credit card or bank transfer.
MEANS OF PAYMENT
Your hotel bill can be settled by cash, Mastercard, Visacard or EC card.
We would like to point out that all our rooms are non-smoking rooms, also the dining area and wellness area are non-smoking areas. You are welcome to enjoy your cigarette on the balcony or terrace.
We are happy to organise a taxi for you from the airports Friedrichshafen, Altenrhein, Zurich, Munich and Memmingen or from the train stations Langen (only in summer), Bregenz, Dornbirn, Innsbruck or Garmisch. We will be happy to send you the prices.
LOST AND FOUND
Of course, we send you forgotten things on a cash-on-delivery basis.